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About Us:
Online24x7Support provides next-generation, personalized remote computer support services for consumers and small businesses. Live 24/7/365 support coverage extends to technologies that we use every day. Online24x7Support’s comprehensive support coverage spans across unlimited desktop software applications, servers, hardware devices, printers, peripherals, routers and modems.
Online24x7Support was founded by a highly experienced team passionate about raising the bar on service quality. Online24x7Support's customer approval rate of 97% and resolution rate of 88% are amongst the highest published benchmarks in the computer support industry.
With Support Engineers all over the world, Online24x7Support’s strategy has been to offer the best talent and professionals to its customers. Online24x7Support combines superior talent with best technology to deliver the best technical support service at an incredible price-point. Online24x7Support’s knowledge database grows with every interaction by documenting the problem, its solution and the specifications of the computer hardware, software and all peripherals. Online24x7Support's personalization engine captures the customer's demographic information and his/her behavioral profile.
Every time a contact is made with Online24x7Support the engineer references the history of incidents and the customer’s profile to deliver a faster service that is personalized. Enabling fast connectivity with technical specialists and with the ability to schedule a session with a preferred engineer, Online24x7Support provides the best technical support experience.
Currently available to customers in United States, United Kingdom, Canada and South Africa Online24x7Support is aggressively expanding to several new geographies across the globe. Its next generation of service will include a PC dashboard for PC recovery, anti-virus/spyware, data back-up and PC optimization.
 
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